General FAQs

Hardware

Electrical

Lighting


Is your website secure? +-

How are orders sent out? +-

What happens when I place an order? +-

When will I receive my order? +-

How do I fit my items? +-

Can I see the products before I buy? +-

When did the company launch? +-

Who's behind Corston? +-

How can I return unwanted items? +-

Can I amend or cancel my order? +-

How do I clean my products? +-

Do you have discount codes? +-

I have a question about my order. Who do I contact? +-

My order has arrived damaged? Who do I contact? +-

How do I cancel my order? +-

Can I request a quote? +-

How do I return a product? +-

How long will it take for my refund to be processed? +-

Where does my refund get processed to? +-

Are returns free? +-

Do you offer next day delivery? +-

Can you hold my order? +-

What's your current lead time? +-

How do I update my delivery? +-


Can Corston handles be used outside? +-

Do Corston door handles come in pairs? +-

Do Corston shelf brackets come in pairs? +-

Which latch strength should be used with which handle? +-

How do I install Corston hardware? +-

Which latch should be used with which handle? +-

Do your furniture handles come in pairs? +-

Do you offer spare parts? +-

Do your window handles come in pairs? +-

Can your window furniture be installed on UPVC windows? +-


Can I create a custom switch arrangement? +-

Do I need to use Corston back boxes for your electrical products? +-

How do I install Corston electrical products? +-

How do I install Corston Clear Switches and Sockets? +-

How do your retractive switches work? +-

When should I use an intermediate switch? +-

Can I have more than one two-way dimmer controlling the same circuit? +-

Are your products suitable within the UK? +-

How do I stop my dimmers from flickering? +-


What's the difference between the Baylis and Perryn spotlights? +-

How do I install Corston lighting products? +-

Can all your lights be used outdoors? +-

Are all your lights dimmable? +-

Do the lights require a driver? +-

Do you offer class 1 or class 2 lights? +-