Delivery

How can I return unwanted items? +-

If there’s a problem, please let us know. We’ll do all we can to sort things out quickly. You can return any Corston items, including product samples within 60 days. When you do, please click here. Take a look at our Terms & Conditions to be sure your return meets our criteria.

If you have a trade account with us, a 10% restocking fee will now be applied against the original sales value to cover re-polishing, inspecting, and packaging costs.

How long will it take for my refund to be processed? +-

Once we've received your return, your refund will be processed within 5 working days. If we have any questions about your return, we'll send you an email.

Where does my refund get processed to? +-

Your refund will be processed to the payment method your order was purchased with.

Are returns free? +-

We're currently not able to offer free returns. The cost of your return will depend on the service you choose. All our returns costs can be found via the returns portal here.

Do you offer next day delivery? +-

We dispatch all orders quickly (within 24 hours) and use a next day delivery service. All international orders will be delivered within 5 working days.

How do I update my delivery information? +-

You can make updates via your tracking information. Please contact the customer service team if you need help here.

How are orders sent out? +-

Your items will leave our workshop shortly after you place your order.
We send out all our UK orders with DPD or FedEx on a next day delivery service.